In today's society, security is becoming an increasing concern. We recommend taking these steps to secure your accounts.
Ensure you are connecting to your emails using SSL only.
To check these settings, view:
https://showponycreative.com.au/clients/knowledgebase/22/Settings-to-use-when-setting-up-an-email-account-in-an-external-program.html
If you are using webmail, you can enable two-factor authentication.
To set up 2FA see instructions here: https://showponycreative.com.au/clients/knowledgebase/43/Enabling-2FA-on-Webmail.html
Set up two-factor authentication on cPanel.
See instructions here: https://showponycreative.com.au/clients/knowledgebase/44/Setting-up-2-Factor-Authentication-on-Cpanel.html
Other important notes:
- It's important not to open or click on suspicious emails, as they may attempt to obtain your email passwords. We never send emails asking you to log in, warnings, etc.
- If you notice any suspicious activity, change your password straight away and let us know.
- Uses device-level security features (e.g., screen locks, biometrics, or app-based password managers).
- Always ensure SSL is enabled on every device used to access email.
